HME and DME delivery where you need it when you need it!
Getting the right durable medical equipment to the right place at the right time is crucial. With ourDelivery at Your Doorstep module, you can send and schedule orders to:
A patient’s home
An agency
Your Hospital / Clinic
Easy-to-use home medical equipment ordering and inventory technology
Improve your business performance with our automated technology solutions. Whether you’re looking to reduce costs, manage time or align your processes, we can help you get there.
You must have documentation of a face to face evaluation before you deliver (or bill for) the following devices:
Transcutaneous electrical nerve stimulation (TENS) units
DME, prosthetics, or orthotics billed to CMSfor $1,000 or more
Oxygen and respiratory equipment
Hospital beds and accessories
Cervical traction equipment’s
CMS representatives state that suppliers who bill for the aforementioned products may experience denied claims for the following reasons:
If there is no face-to-face encounter within 6 months prior to the detailed written order, contractors.
If a physician completes a detailed written order before the face-to-face encounter.
If face-to-face documentation does not include information supporting the patient was evaluated/treated for condition supporting DME ordered.
If a physician does not document the occurrence of face-to-face by signing/co-signing and dating pertinent portion of medical record confirming face-to-face conducted by the nurse practitioner, physician assistant, or clinical nurse specialist.
If detailed written order does not include patient’s name, item ordered, prescribing practitioner’s NPI, the signature of ordering practitioner (physician, PA, NP, or CNS), and the date of the order.